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Organizational Culture and its Relationship to Organization Performance in Ghana Education Service Head Office
ISSN: 2026 - 6480
Publisher: author
Organizational Culture and its Relationship to Organization Performance in Ghana Education Service Head Office
Indexed in
Business and Management
ARTICLE-FACTOR
1.3
Article Basics Score: 3
Article Transparency Score: 3
Article Operation Score: 3
Article Articles Score: 2
Article Accessibility Score: 2
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International Category Code (ICC):
ICC-0502
Publisher: Koforidua Technical University
International Journal Address (IAA):
IAA.ZONE/2026393696480
eISSN
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2026 - 6480
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Abstract
The culture of an organization reflects its performance. Stakeholders who are direct beneficiaries of the Ghana Education Service have often complained of receiving poor service delivery from the organization. Using the Head Office of the organization in Accra, the researcher investigated whether the organization's culture had any relationship with the performance. With both interviews and questionnaires, core areas of the organization such as: Mission, Ethics and Accountability, External Environment, Strategic Planning and Management, Organizational Structure, Leadership and Management, Human Resource Management, Internal and External Communication, Financial Management, Evaluation and Performance Management and Information Technology were assessed. Five divisions of the organization were used for the study. The findings of the study were that the existing culture does not mirror the preferred culture; it was also established that th...
