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Outsourcing: A Potential Shock Absorber for the Hotels in Bono and Ahafo Regions
ISSN: 2026 - 6480
Publisher: author
Outsourcing: A Potential Shock Absorber for the Hotels in Bono and Ahafo Regions
Indexed in
Social Sciences
ARTICLE-FACTOR
1.3
Article Basics Score: 3
Article Transparency Score: 2
Article Operation Score: 3
Article Articles Score: 3
Article Accessibility Score: 2
SUBMIT PAPER ASK QUESTION
International Category Code (ICC):
ICC-0202
Publisher: Koforidua Technical University
International Journal Address (IAA):
IAA.ZONE/2026393996480
eISSN
:
2026 - 6480
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ISSN Validator
Abstract
This study assesses the effect of outsourcing on organizational performance of hotels in Bono and Ahafo Regions. The study adopted quantitative method using descriptive survey. Forty (40) managerial staffs were purposively and randomly sampled. The primary data was gathered using questionnaire while secondary data were obtained from the list of registered hotels from Ghana Tourism Authority and validated through peer review. Descriptive and inferential statistics were used to analyses the data gathered. The study found that outsourcing had contributed to increase productivity, profits, encourages employee innovation, maintains competitiveness in the market, allows hotel to focus on core areas and provides faster and quality service to customers. However, the study revealed some challenges that hotels operators face as a result of outsourcing some of their operations such as exposure of itself to operational risks; it affects the conti...
