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Modelo para la implementación de un sistema de gestión de calidad ISO 9001:2015 en un centro de atención de heridas
ISSN: 2602 - 8247Publisher: author   
Modelo para la implementación de un sistema de gestión de calidad ISO 9001:2015 en un centro de atención de heridas
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Social Sciences
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1.3
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International Category Code (ICC):
ICC-0202
Publisher: Fundación Internacional Para La Educación La Ciencia Y La ..
International Journal Address (IAA):
IAA.ZONE/2602411108247
eISSN
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2602 - 8247
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Abstract
The Ecuadorian wound care centers are health units specialized in the treatment of acute and chronic wounds; their processes are developed in base of the general parameters issued by the Ministry of Health, however, there are no clearly established parameters to measure the quality that is offered by these centers. Therefore, in this work a model for the implementation of a quality management system is proposed, the one which is based on the ISO 9011:2015 for a wound care center. Being a theoretical research, it was done on the basis of deep epistemological studies from the application of the following methods: systemic, hermeneutic, dialectical, and holistic, which allowed to analyze the quality standards of the ISO 9001:2015 in relation with the strategic operational and support processes in a wound care center. The proposed model consists in the integration of the organization and the standardization of its processes, which is comp...