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Aplicabilidad del sistema de gestión de calidad ISO 9001:2015 en los procesos agregadores de valor de los registros de...
ISSN: 2602 - 8247Publisher: author   
Aplicabilidad del sistema de gestión de calidad ISO 9001:2015 en los procesos agregadores de valor de los registros de...
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Social Sciences
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International Category Code (ICC):
ICC-0202
Publisher: Fundación Internacional Para La Educación La Ciencia Y La ..
International Journal Address (IAA):
IAA.ZONE/2602411938247
eISSN
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2602 - 8247
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Abstract
This paper aims to establish a new management model for property registries in Ecuador, based on the quality management system (QMS), being a tool for these institutions to improve and control their processes and to be sustained according to the ISO 9001:2015 standardization norm, so it could be applied in essential or institutional value-adding processes. Therefore, this research analyzes the pertinence of the quality management system of the aforementioned norm through theoretical research at a descriptive level which starts with a contextualized literature and comparative analysis of different sources. The registration and certification processes of the property registries were analyzed according to the standards. To determine their pertinence, a skills matrix by processes was built, determining that the ISO 9001-2015 standard is appropriate for the areas of registrations and certifications. In addition to setting the required para...