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Public Article
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Sentiment Analysis of Hotel UserReview using RNN Algorithm
ISSN: ISSN - N268
Publisher: author
Sentiment Analysis of Hotel UserReview using RNN Algorithm
Indexed in
Technology and Engineering
ARTICLE-FACTOR
1.3
Article Basics Score: 2
Article Transparency Score: 3
Article Operation Score: 3
Article Articles Score: 2
Article Accessibility Score: 3
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International Category Code (ICC):
ICC-1802
Publisher: International Journal Of Informatics And Computation (ijic..
eISSN
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ISSN - N268
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Abstract
Sentiment analysis in user review is a growing research area at the current time. Usually, the website becomes a source of data in knowing the quality of the hotel services, and the provider can utilize the review for monitoring and evaluation. However, determining the positive or negative sentiment of a user review in unstructured textual data takes a long time. As a result, we present a model to classify positive or negative sentiment in user reviews in this article. This study suggests the RNN method in building an effective model to classify user sentiment. Based on the experiment, our model can produce accurate results in organizing hotel reviews. Furthermore, the proposed method achieved a higher evaluation metrics score with an f1-score of 91.0%.
